Information for Estate & Letting Agents

A Safe Space to Ask for Help

At Broxtowe Women’s Project, we understand that home should feel safe.

However, for some women, interactions around housing, moving home, tenancy issues, finances, separation or property appointments may be linked to experiences of domestic abuse, control or economic abuse.

Estate and letting agents are often trusted professionals who may notice when someone seems frightened, controlled, withdrawn or unable to speak freely.

A simple conversation, poster, leaflet or discreet signposting opportunity can make a real difference.

Signs Someone May Need Support

Domestic abuse is not always physical and may not always be obvious.

You may notice someone:

• Appearing anxious, frightened or withdrawn
• Being constantly monitored or spoken over by a partner
• Struggling to access finances or documentation
• Needing permission to speak or make decisions
• Suddenly needing to move urgently
• Showing signs of coercive or controlling behaviour within a relationship
• Seeming isolated or lacking support
• Expressing concerns around safety at home
• Repeatedly changing contact details or cancelling appointments

You are not expected to be an expert or investigate concerns.

Simply knowing support exists and how to signpost safely can help.

Safe & Discreet Ways to Share Information

We understand safety and confidentiality are essential.

Some discreet ways estate and letting agents can support include:

• Displaying posters in toilets or private areas
• Including support information within tenant packs or moving guides
• Adding discreet messaging to appointment reminders or email footers
• Making information available in interview rooms or waiting areas
• Sharing information during tenancy or safeguarding conversations
• Providing staff awareness training

Support Available from Broxtowe Women’s Project

Broxtowe Women’s Project provides confidential support for women and children affected by domestic abuse across Broxtowe and surrounding areas.

We can support with:

• Emotional support and wellbeing
• Safety planning
• Outreach support
• Housing and practical advice
• Financial and economic abuse support
• Children and family support
• Signposting to specialist services
• Training and awareness for businesses and organisations

Concerned About Someone?

If someone is in immediate danger, always call 999.

If you would like advice, support materials or information about training for your team, please contact us confidentially.

Call: 01773 719111
Mobile: 07914 634190
Website: broxtowewp.org

Phone lines are open Monday to Friday, 9am–5pm.

If we cannot answer, there is a confidential answerphone and a member of the team will get back to you as soon as possible.

By working together with local estate and letting agents, we can help create safer communities and ensure women know support is available when they need it most.

Take a tour around this seemingly picture-perfect house, can you spot the red flags for abuse?
For many women home is the most dangerous place to be.